How does Kubed Legal collect and hold your personal information?
Typically, we collect your personal information when you provide it directly to us. For example, when you request and/or receive services from us, or when you complete and submit the enquiry form on our website, or when you apply for a job with us. There may also be occasions when we collect your personal information from other sources, such as, from a publicly maintained record. Kubed Legal will only collect your personal information from sources other than you if it is unreasonable or impracticable to collect your personal information from you.
When you visit our website, we collect non-personal information such as the type of web browser and operating system you are using and the address of any referring website or search engine. This information is provided by your web browser and is stored for statistical purposes. We use it for website traffic analysis and system administration purposes only, and no attempt is made to identify users or their browsing activities.
What type of personal information will Kubed Legal collect and hold?
The type of information we will collect from individuals includes personal information relating to clients (and potential clients) who contact us, as well as consultants, employees and applicants for employment.
- The personal information we may collect could include:
- first and last names;
- contact details (including phone numbers, addresses and email addresses);
- date of birth;
- professional information such as business addresses, email addresses, phone and fax numbers and job title;
- further information relating to facts or opinions that are part of an enquiry on behalf of a client (or potential client);
- information specific to the legal advice sought by a client or arising in the course of giving legal advice; and/or
- information about people’s dealings with us or our clients, including visits made to our office or to events with which we are involved.
In some circumstances, Kubed Legal may also hold other personal information provided by you.
Information we collect could also contain sensitive information. Sensitive information is defined as a subset of personal information which under Australian Privacy Principles is provided a higher level of protection.
The kind of sensitive information we may collect could include:
- information or opinions relating to ethnic origin, racial origin, political opinions, membership to a political association, membership to a trade association or trade union, any religious beliefs or affiliations, sexual orientation and practice, and/or criminal records; and
health information and biometric information.
Further, if you have provided us with a third party’s information, we will be under the assumption that you have the consent of the third party to do this.
What does Kubed Legal do with your personal information?
We use your personal information to provide the services or information you have requested, for accounting, billing and other internal administrative purposes, developing and facilitating a business relationship with you or an entity with which you are connected and any other requirements including any prescribed by the Legal Profession Uniform Law Application Act 2014 (Vic) and the Legal Profession Uniform General Rules 2015 (Vic). For those inquiries submitted to our website, they will be used for the purposes of responding to your inquiry. For those online applications submitted to our website, they will be used to assess and process your application to help us consider making an offer of employment to you. We may also use your information to provide you with legal updates and news relevant to you and your business. You may opt out of receiving these communications at any time by contacting the Privacy Officer whose contact details are provided below.
Where personal information is used or disclosed, Kubed Legal takes reasonable steps in the circumstances to ensure it is relevant to the purpose for which it is used or disclosed. You are under no obligation to provide your personal information to Kubed Legal, however, without certain information Kubed Legal may not be able to provide its services to you.
When will Kubed Legal disclose your personal information to?
Personal information is only shared with Kubed Legal employees, contractors or third parties who are directly engaged in the provision of legal services or administrative services, such as invoicing, advising or providing information to you. Personal information will also be disclosed to an appropriate third party if it is required by law.
Kubed Legal may disclose your personal information to third party overseas service providers. Countries in which data may be stored include but are not limited to Singapore, Hong Kong, China, Ireland, Netherlands and the USA. Kubed Legal will take steps reasonable in the circumstances to ensure the overseas recipient complies with the Australian Privacy Principles or is bound by a substantially similar privacy scheme unless you consent to the overseas disclosure or it is required or permitted by law.
You have a right to access and amend the personal information we hold about you by contacting the Privacy Officer at the address provided below. Where Kubed Legal holds information that you are entitled to access, we will endeavor to provide you with a suitable range of choices as to how access is provided (e.g. by emailing or mailing it to you).
If you believe the personal information we hold about you is incorrect, incomplete or inaccurate, then you may request amendment of it. In certain circumstances, we are permitted to deny the request for access, or limit the access that we provide. We reserve the right to charge a small administrative cost for providing retrieval of your information.
From time to time we may send out information related to legal services that Kubed Legal offers where we have obtained your consent, or in the circumstances, it would be reasonably expected that we would use your information for this purpose. For those individuals who do not wish to receive such information from us, we have an ‘opt out’ procedure which can be activated by contacting the Privacy Officer whose contact details are provided below. Your consent to receiving this information will remain current until you advise otherwise.
Retention and destruction of Personal Information
Once your personal information is no longer required by Kubed Legal, we will take all reasonable steps and use appropriate technology to destroy or de-identify your personal information.
Security of Information
Kubed Legal will take reasonable steps in the circumstances to ensure that personal information it holds is protected from loss, misuse, and unauthorised access, alteration, disclosure, or destruction.
It should be noted that any transmission of information is never completely free from threat or error. Kubed Legal specially recognises that emails sent to our inbox may not be completely secure, and therefore you should take particular consideration of the content of such emails before sending information via this form of carriage.
Questions and Complaints
Name: Georgie Jensz, Principal
Address: Kubed Legal Pty Ltd, Level 2, 439 High Street, Prahran, VIC, 3181
Phone: (03) 9529 4714
We will respond and advise whether we agree or disagree with the complaint and offer an explanation and potential action may be taken in response. If you are not satisfied with our response (having provided us with reasonable time to respond), then we urge you to contact the Officer of the Australian Information Commissioner by:
Phone: 1300 363 992 (local call cost, but calls from mobile and pay phones may incur higher charges). If calling from overseas (including Norfolk Island): +61 2 9284 9749
TTY: 1800 620 241 (this number is dedicated to the hearing impaired only, no voice calls)
TIS: Translating and Interpreting Service: 131 450 (If you don’t speak English or English is your second language and you need assistance and ask for the Office of the Australian Information Commissioner)
Post: GPO Box 2999, Canberra, ACT, 2601
Fax: +61 2 9284 9666
Kubed Legal Website
Upon visiting Kubed Legal’s website, its server will automatically make a record of the visit and may log the following information for statistical, analytical and administrative purposes:
- Server Address of the User – purpose: when considering which users attend the site regularly and tailor the site to their interests and requirements.
- The date and time of any visit to the site – purpose: used to identify the website’s peak traffic and avoiding any inconvenience to visitors by having maintenance on the site outside these hours.
- Navigation of site by users and documents downloaded from site – purpose: this helps Kubed Legal determine which pages, documents or sections of its website are most accessed and therefore assist is making important information more easily accessible.
- Duration of users visit – purpose: this indicates to Kubed Legal how engaging its content is for users.
- IP address, Computer Operating System, Browser Type and Screen Resolution – purpose: this allows Kubed Legal to better understand its websites usage and is important for browser specific coding.